WebUsers with questions or problems after the 48-hour time period should contact their assigned portal tiered administrator. If a user is unable to or not authorized to receive a CAC but has a valid portal account need, please call your FAS Portal Help Desk. The above guidance is consistent with the CAC issuance mandate as stated in References: WebThe D2L Brightspace Help Desk chat is 24x7 technical support for online students and faculty. This first tier of support can provide immediate answers to your questions. You can access the myLearning Help Desk Chat from the myLearning and any course home page. Just look for the Help Button.
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