Blind transfer polycom
WebNov 2, 2015 · An Assisted Transfer allows you to speak to the receiving party before transferring the call to them; If you are not using a Polycom phone, see Transfer a Call … WebYour Polycom Phone supports two types of Call Transfers, both Blind Transfers and Consultative (Warm) Transfers. Blind (or cold) transfers send the call directly to the line of your choice. Warm transfers allow you to see if the person is available on that line before you transfer the call.
Blind transfer polycom
Did you know?
WebJive is now GoTo Connect!This video demonstrates how to perform a blind transfer on a Polycom Skyline VVX 450 phone. WebBlind transfer (Polycom) A cold call, or blind, transfer doesn't include the introduction or passing of information that a warm call transfer does. A blind transfer happens when the caller is simply transferred to another agent without a receptionist or live agent speaking with them first. This means that the desired extension is not informed ...
WebSelecting the transfer option will present options for Normal (attended) or Blind Transfer. Polycom VVX Phones . On Polycom VVX phones, an "EasyXfer" button will be visible when on a call. Pressing it during the call presents the Blind Transfer, and the caller can enter the extension number in the next screen.
WebThere are three different types of transfers using the Polycom phones. Blind Transfer This is a direct transfer to another extension, with no announcement. While on an active call, press the Transfer soft key. Press the Blind soft key. Enter the extension number you would like to transfer to. Press the Send soft key. Attended/Consultative Transfer WebMay 18, 2024 · We are using primarily Polycom 5.4.5.6770 on VVX601 phones with Skype for Business Cloud PBX. We have implemented a tenant dial plan in Skype for Business that seems to work fine for new calls and for conferencing, and consultative transfer works, however blind transfer does not. Blind transfer only works with the full e.164 number.
WebFeb 24, 2024 · Answer. Caller ID Shows Extension Transferred From When Using VVX Polycom Phone. Polycom phones will by default do an attended transfer even if the call was done as a blind transfer. This will cause the transferred call to display the extension the call was transferred from instead of the original caller's ID. This can be changed in …
WebNov 8, 2024 · On Polycom VVX phones, there is a different process to perform a blind transfer, in order to preserve Caller ID. Follow the steps below to preserve the original Caller ID: While you are actively on a call, press and hold the Transfer key, until you see more selections On the screen press Blind closing to tuck everlasting 2003 dvdWebRouting > Queue > Search. You can transfer a call to a person in your organization, an external contact, or a queue. There are two ways to transfer a call: Blind transfer: Transfer a call without speaking to the intended recipient. Consult transfer: Transfer a call after speaking to the intended recipient. Expand All. bynthytn rcgWebNov 8, 2024 · Nov 8, 2024 Knowledge While you are actively on a call, press and hold the Transfer key, until you see more selections On the screen press Blind Enter the … bynthtyWebhttp://business.fibernetics.caThis tutorial will review one of the ways to perform a transfer on a Polycom 331/335 -- a blind transfer whereby the call will ... bynthys jykfqyWebApr 24, 2012 · Control the display of the Hold, Transfer, and Conference soft keys. If set to 0 and the phone has hard keys mapped for Hold, Transfer, and Conference functions (all must be mapped), none of the soft keys are displayed. call.transfer.blindPreferred is only supported on SoundPoint IP 321, 331, and 335 as explained on Page 406 on the Admin … bynthys cvjnhtnmWebMay 24, 2014 · Blind Transfer Method Press the “ Answer ” soft key to answer an incoming call. Press the “ Trnsfr ” soft key. Press the " Blind " soft key and dial the extension number of the person you would like to … bynthytn fh bdWebDec 23, 2016 · Consultative or Blind . DEFAULT Generic SIP = Consultative, Lync = Blind . details: Set the transfer type the phone uses when transferring a call. If Blind, pressing … closing to twister 1996 vhs